Changing Your Membership
You may need to change your membership for several different reasons: adding a child, removing a grown child, a change of address, change of bank account, etc. Should you need to change any of your membership information, please complete a simple YMCA Change Form available at your local center.Upgrading
Do you have a new addition in your family? Have you been recently married? We want your entire family to be able to enjoy your YMCA membership.
Should your new addition put you in a new membership category, you will be responsible for any additional membership dues as well as the difference in joining fees.We ask that you pay the difference in the first month’s dues and joining fee at the time when you submit your Change Form. If you pay by annual or semiannual invoice, we ask that you also pay the difference in your dues for the balance of your invoice period.
Downgrading
Have your children grown and left the nest, making you eligible for a couple or adult membership? We will happily adjust your membership category as well as your membership dues.
All you need to do is complete a Change Form and return the membership cards of dropped family members. Please allow 30 days to adjust bank draft amount.
Refunds will be made for remaining dues paid on annual and semi-annual invoice payments. We cannot refund or credit for the original joining fee. Temporary membership cards will be issued for dropped members for the balance of their membership period.
Program Membership to Facility Membership
Have you enjoyed participating in a YMCA program and want to benefit from a full facility membership? When you upgrade to a facility membership, you will receive credit for any annual program registration fee ($45 for an individual or a family) paid in the past year. This credit will be applied to your joining fee.
Moving
If you are moving out of Middle Tennessee and would like to have a YMCA membership in your new city, you will need o cancel your membership with the YMCA of Middle Tennessee and join the YMCA in your new hometown. We will be happy to provide a letter stating the cancellation date of your membership here in Middle Tennessee and the amount of joining fees you paid at your request. Be sure to contact the Y where you will be living to find out their policies concerning joining fees, dues, etc.
Cancellations
Should you decide to part ways with the Y, we ask that you complete and sign the YMCA Cancellation Form available at your local center. Unfortunately, verbal, fax, email, and phone notices cannot be accepted. Please include your membership cards with your written notice. Thirty days is required in order to stop your bank draft.
Temporary cards will be issued to you and other family members included in your membership for the time remaining on your membership. The YMCA reserves the right to cancel a membership with appropriate notice.
Rejoining the YMCA
Should you cancel your membership with the Y and wish to rejoin, we will be happy to assist you in becoming a member again. Please note that once you cancel your membership and you choose to rejoin, you will be responsible for paying the current membership dues as well as any outstanding fees you may owe. An additional joining fee will be assessed at the time of rejoining. One exception to this guideline is during the annual membership amnesty program. Please check with the Welcome Center about amnesty.
Holds
Membership in the Y is an ongoing commitment. Should members need to suspend their membership, they may cancel it by completing and signing a Cancellation Form and submitting it 30 days in advance. Exceptions to this guideline may be made due to medical circumstances at the discretion of the local center executive.
Membership Refunds
Should you decide to cancel your membership with the YMCA of Middle Tennessee after the 30-day “Satisfaction Guaranteed” period, we will happily refund the unused portion of any membership dues paid by invoice or stop the automatic withdrawal from your bank account upon request.
Joining fees are non-refundable. We are unable to refund membership fees due to lack of use or non-attendance.
Please monitor your monthly bank statement for discrepancies. Should you discover an error on our partand report it within 90 days, we will correct our error and refund the appropriate amount (after 90 days, we will only be able to correct our error).
